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* See Terms and Conditions for Full Details. While we Strive to Attend All Service Calls in a Timely Manner we are bound by the laws of nature. We will make our best effort to attend your service request within 24 hours. Replacement of Equipment is Based on Enrolling in a Leasing Program. Service Plan Coverage Starts after 30 Days of Enrolling, we offer 1 service call prior to this with select programs for up to 1 hour of service. Once your coverage takes effect it will be bound by the laws of Ontario and based on the terms and conditions found at the link We look forward to serving you.